The system allows people to submit safety reports. To configure this feature, see Admin > Safety reporting.
A safety report collects the following information:
- Name and email of person submitting the report (or can choose to report anonymously)
- Date and time
- Title and full details
- Location
- Reason for the report (configurable in Admin)
- Aircraft and phase of flight
- Contributing factors (configurable in Admin)
- Injuries, Damage (configurable in Admin)
- Frequency of occurrence
- Suggested action
In addition, when a report is submitted as part of adding flight details, the report is linked to the flight record. This means the departure, destination, POB etc. are recorded without needing to re-input the same information.
Once a report has been submitted, its access is restricted and can only be viewed or changed by certain people.
| Group | Access |
|---|---|
| Owner | View, edit or close any report (incl confidential reports). Add any user to circulation list. |
| Safety Management Staff | View, edit or close any report (incl confidential reports). Add any user to circulation list. Receive notifications when reports are submitted, updated or closed. |
| Office staff | Can access settings under Admin > Safety reporting. |
| Students, Members, etc. | No access to submitted safety reports. |
| Additional users added to circulation | View specific reports and add comments. |
Using the settings under Admin > Safety reporting you can choose who can submit safety reports (disabled, staff only, or anyone who can log in).
Notifications
When a new report is submitted, everyone in the Safety Management Staff role are notified by email. The originator also receives a confirmation email if they are logged in.
Note: Only the Safety Management Staff role is notified when a safety report is updated or closed.
Users are able to unsubscribe from safety notifications, but still remain in the Safety Management Staff group. This may suit people who regularly check the list of reports for any new ones, but do not want to receive a notification when the report is submitted or updated.
Adding comments
Anyone with access to view an open safety report can also add a comment to it if they wish. Comments are visible to anyone with access to view the report itself.
Additional circulation
The circulation can be expanded to other users who cannot otherwise view the report. This can be useful when a report is confidential (visible to the owner and safety manager) because additional named users can be added to the circulation. These additional users are notified when the report is updated or closed just like the Safety Management Staff group, but they do not inherit extra rights to edit the report themselves or to close it. People would typically be added to the circulation list in order for them to comment on the report while it remains confidential.
Safety bulletins
At some point after an investigation, the report may be closed or opened up to circulation with customers via a Safety Bulletin. Customers must read all the unread bulletins in order to book out an aircraft, and the system will warn of any unread bulletins at the top of every page.
Closing a report
Only people in the Safety Management Staff or owner roles can close a report.
Once a report is closed, any bulletin that was created from it is unpublished (but remains searchable).