This is our general news and announcements page.
If you've ever tried to keep on top of who's signed the latest version of your club's terms and conditions, who's read the new solo hire rules, or who's actually agreed to that training policy you sent round last spring — this one's for you.
The new Agreements feature in Flight School Booking gives you a clean way to publish documents and capture proper, audit-ready responses from the people who need to read them.
You may be using the system to keep track of maintenance and expiry dates for aircraft insurance, radio licence etc., but have use of aircraft that you're not responsible for.
Until now, if someone else is responsible for an aircraft in your booking system, you would have either forwarded reminder emails to them, or given them full access as an engineer to all your aircraft.
From now on, you can choose a specific person to receive reminders instead of the office staff and engineer roles - See screenshot below.
If you've been using the billing system for a while, you'll no doubt have a few price groups. More than just simply STUDENT and MEMBER. Probably you have some people on a special deal of some sort, and a special price group to match. So we expect it has been quite a manual job managing the prices as the years go by.
In an effort to help, we've added a new form to the Price groups list under Admin > Billing > Price groups.
We have added a separate type of document called a Safety Bulletin. Anyone can raise a Safety Report, which goes to safety management staff. Once a report has been read and understood by staff, it can be closed, commented on (etc) in the same was as before. But it can also be published as a safety bulletin. As part of the process, you pick which groups the bulletin applies to. Often it won't apply to associate members or air experience people for example.
New booking report, with a focus on cancellations
A new Booking lead time & cancellation trends report is available, which may help you understand booking behaviour at your school. It answers questions like:
We have made a little improvement to the booking system with a new setting for short notice bookings.
There is now a new Notice board feature.
Use it to keep your customers updated about such things as runway conditions, fuel test status and local weather. The notice board displays a complete list to office staff, but a filtered list to everyone else. Regular users only see notices they have been allowed access to, and do not see any expired notices.
We were asked a question by a couple of schools, and it's worth sharing online. The question was whether it was possible to set up a monitor in the clubroom to display the current day's bookings, just like the booking form. Except, unlike the booking form it should not be possible to make any changes: this is for display only.
The access control system used by Flight School Booking is based on role-based permissions. Until recently, these permissions were set up by us and could not be viewed or changed by anyone. But we've exposed just under 100 of them to system owners to give more control over who can do what. They're all found under the various main features under Admin.
As an example, the permissions tab for Booking out settings is shown below:
