Safety management

Submitted by Mathew Waters on

The safety reporting part of the system has been popular, especially with large schools.

We have identified a potential problem where reports could easily become lost and forgotten.

The aim is for all reports to be closed once the necessary steps have been taken, and while "open" the report should be updated regularly with comments to explain any work in progress.

The system tracks the time each report was last updated and after a period of inactivity, emails everyone on the circulation list. The initial delay is 48 hours, then every week. You can configure the delay and wording on the email in Admin > Reminders & follow-ups > Safety report still open.