Waiting List

Submitted by Mathew Waters on

Have you ever wanted to book an hour someone else has already booked? What if they cancelled their booking; wouldn't you like to know?

We thought it would be nice if the system could keep track of which slots you'd like to book and could let you know if they become available. This really only applies to students and members because instructors will generally want to guarantee their bookings with students can go ahead.

The way it works is pretty simple. If you try to make a booking that clashes with another, you'll see this message so you know the booking can't go ahead as planned:

Message displayed when a booking clashes with another booking

To join the waiting list for those slots, just do what it says and click Book selected times again. The system adds your booking to the waiting list. When you look at your booking, you'll see it's showing as unconfirmed and the system highlights why your booking cannot go ahead.

Booking shows as UNCONFIRMED while in the waiting list

If the original booking is cancelled, the system will email you to let you know. You can then follow the link to your booking and confirm it if you want to. This makes the booking in the normal way and sends confirmation emails.